Table of Contents
Understanding Business Communication
Chapter One – Business Communication
Chapter Two – Business Writing Process
Chapter Three – Workplace Messaging Strategies
Chapter Four – The Job Search
Chapter Five – The Employment Interview
Communicating in the Workplace
Chapter Six – Intercultural Communication & Professional Behavior
Chapter Seven – Nonverbal Communication
Chapter Eight – Workplace Teams
Performing Your Job
Chapter Nine – Electronic & Digital Communication
Chapter Ten – Business Meetings
Chapter Eleven – Business Presentation — Design
Chapter Twelve – Business Presentation — Delivery
Chapter Thirteen – Letters & Memos
Chapter Fourteen – Reports & Proposals
About the Authors
Elaine Winship is the co-author of Business Communication: Through College & Career and the subject matter co-consultant on the Mimic Simulation—Business Communication. Elaine is an Associate Professor of Communications at St. Thomas Aquinas College in Sparkill, NY, where she researches and teaches various courses in communication, social media marketing, business, and public relations. She has been awarded Professor of the Year, Advisor of the Year, and the inaugural Faculty Service Award (for exemplary service to the community), and many of her public relations events have earned Event of the Year awards.
Before transitioning to academia, Elaine spent fourteen years in the telecommunications industry, managing and directing sales and training, and development teams for Verizon Wireless. Her hobbies include antiquing, reading, writing, traveling, learning new languages, and spending time with her husband and co-author, Thomas.
Thomas Winship is the co-author of Business Communication: Through College & Career and the subject matter co-consultant on Mimic Simulation—Business Communication. He is a Business professor within the State University of New York (SUNY) system, where he researches and teaches management and communications. He is Chair of the Accounting Program and Faculty Advisor to the Alpha Beta Gamma National Honor Society for Business and Professional Majors. Previously, he served as MBA Director for St. Thomas Aquinas College.
Before transitioning to academia, Tom spent twenty years in the chemical and pharmaceutical industries, first within operations and then within training and development activities for human resources. His hobbies include reading, writing vampire novels, traveling, and spending time with his wife and co-author, Elaine.
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