Effective Date: Nov 10, 2025

By using our Services (as defined below), you agree to this Privacy Policy and our Terms and Conditions, which form a legally binding agreement between you and Stukent. If you do not agree, please do not use our Services.

‘Stukent’, ‘Website’, ‘Us’, or ‘We’ refers to the owner of this Website providing the Services (as defined below), subject to Your acceptance of this Privacy Policy.

‘You’ or ‘Your’ refers to the user or viewer of our website. ‘Services’ includes all courseware, simulations, and other activities available on our website.

In this Privacy Policy, we use the word ‘Data’ to describe all the information we collect that relates to you and your use of our Services, including personally identifiable information provided by You, Your parent or guardian, or an Educational Institution you are affiliated with, as well as information you create, upload, and data about your usage of the Service.

If Stukent signs a separate Data Processing Agreement or similar privacy agreement with Your school or institution, that agreement will take precedence over this Privacy Policy.This applies only to the extent that such an agreement specifically addresses the data covered by this policy.

If you have questions about our Terms and Conditions or Privacy Policy, please contact support@stukent.com.

This Privacy Policy explains:

1. Data We Collect
2. How We Use Your Data
3. How We Share Data
4. Third Party Tools
5. How We Protect Data
6. Data Retention
7. Your Personal Information Rights
8. Children’s Privacy And Data
9. International Transfers
10. Privacy Policy Updates
11. How To Contact Us

Data We Collect

1. Registration Data

We collect the following Registration Data directly from You, Your parent or guardian, or an Educational Institution:

1. Personal Identifiers: Name, email address, username.
2. Affiliation: Your relationship with an educational institution, if applicable.
3. Role: Your role at an educational institution (student, teacher, institution), if applicable.
4. Linked Third-Party Platform Data: If You access Stukent from a Learning Management System or other linked third-party platform, this data may include the LMS Subject ID, LMS User ID, as well as details around the class or course using our Services. The supplied data may also include all Registration Data mentioned above.

2. User Generated Content

In the course of using the Services, You may enter Data into Our system. This will vary by product and may include at least the following

1. Answering questions
2. Creating or selecting responses to messages
3. Selecting or designing products
4. Other simulated activities
5. Creating simulated social media posts
6. Recording videos or audio

3. Usage Data

As You use the Services, we will collect data about how You interact with the platform. This includes the following Data:

1. Account Activity: Data about when you log in to our Services and how long you use them.
2. Device Information: Information about your device, including IP Address, geolocation, device type, display resolution, language, Operating System and Browser version, and other details.
3. Product and Platform Usage: Information related to how you access, use, interact with, and submit data for the platform and products (primarily courseware and simulations) that we offer as part of our Services.
4. Browser Cookies: Cookies are small text files stored on your device. We use them to enable certain parts of our Services, including enabling login, basic activity tracking, and to store preferences. We do not deliver advertising or target content based on cookies.

4. Payment Data

In cases where Your educational institution enables online payments, our third-party service will collect the following information in order to process your payment:

1. Credit Card Holder Name
2. Credit Card Number
3. Credit Card Expiration Date
4. Credit Card CCV
5. Billing Address
6. Billing Phone Number

This data is never stored in our system directly and is processed in a PCI compliant manner. 

How We Use Your Data

1. Registration Data: We use Registration Data (including Your name, email address, username, affiliation with an educational institution, Your role within that institution, and data linked from third-party platforms like LMS Subject ID or LMS User ID) primarily to establish, and manage Your access to Our Services. This includes:

1. Account Creation and Management: Setting up your user account, facilitating login, and identifying you within the platform.
2. Service Delivery: Providing you with access to relevant courseware, simulations, and features based on your role and affiliation (e.g., student, teacher, or institution).
3. Communication: Sending you essential service-related notifications and updates.

2. User Generated Content: We process and utilize User Generated Content (such as answers to questions, messages, product designs, simulated activities, social media posts, and recorded media) primarily to deliver the interactive features of our Services. This includes:

1. Providing the Services: Displaying your responses and creations within the simulations and courseware.
2. Educational Feedback and Assessment: Facilitating grading, providing feedback from instructors, and enabling peer review where applicable.
3. Providing Support: We may look at your specific Data, including User Generated Content, when providing You support or diagnosing potential problems with the Services.
4. Improving Products and Services: Analyzing aggregated and anonymized User Generated Content (where personal identifiers have been removed) to understand user engagement, identify areas for improvement, and develop new features or refine existing simulations, ensuring a more effective and engaging learning experience.
5. Research and Development: Using de-identified User Generated Content for educational research or to develop new educational resources.

3. Usage Data: We collect Usage Data to understand how our Services are accessed and utilized, which enables us to continually enhance your experience. This includes:

1. Improving Products and Services: Analyzing patterns in login timestamps, device information (such as IP address, device type, operating system, and browser version), and interactions with Stukent products (like clicks and time spent on screen) to:
   
   1. Identify popular features and areas needing improvement.
   2. Troubleshoot technical issues and enhance system performance and stability.
   3. Inform the development of new features and refine existing ones to better meet user needs.
2. Analytics and Reporting: Using this data, often in an aggregated and anonymized fashion, for internal analytics, research, and reporting purposes. When anonymized or de-identified, this data no longer identifies you personally.
3. Security and Fraud Prevention: Monitoring usage patterns for unusual or suspicious activity to detect and prevent fraud, abuse, or other illegal activities.

4. Payment Data: When your educational institution enables online payments for our Services, our third-party payment processor collects Payment Data (including credit card holder name, credit card number, expiration date, CCV, billing address, and billing phone number) solely to process your payment.

1. Transaction Processing: This data is used by our PCI-compliant third-party service to complete your purchase and confirm payment for the Services.
2. No Direct Storage: We do not directly store your sensitive payment card details on our systems. This information is securely handled and processed by our certified payment partners.

How We Share Data

We value your trust and are committed to protecting your Data. We do not sell or rent your Data for any purpose, nor do we allow other companies to advertise or independently promote their products and services through our platform. Any sharing of your Data is limited to the purposes outlined in this Privacy Policy, and in compliance with applicable privacy laws. We share Your Data in the following ways:

1. Educational Institutions: If you are associated with an educational institution, we may share your Data with that institution to deliver our Services, process Data on their behalf, and comply with applicable privacy laws like FERPA and COPPA. This is done solely for legitimate educational purposes as authorized by the institution.
2. With Third-Party Service Providers: We use third-party service providers (‘Subprocessors’) for tasks like hosting, data storage, payment processing, and analytics. These subprocessors are contractually obligated to protect your Data in line with our Privacy Policy and relevant laws. You can find a list of our current subprocessors in our Trust Center.
3. For Legal Reasons: We may disclose your Data if legally required, to comply with court orders, protect our rights and the safety of others, or prevent illegal activities.
4. Educational Partnerships: We may collaborate with third parties to provide tools and resources for educational purposes. These partnerships may involve co-branded pages or integrations within our Services. Any Data shared with these partners is limited to what is necessary to facilitate these offerings and is governed by contractual agreements that align with our privacy standards.
5. Business Transitions: In the event of a business transition, such as a merger, acquisition, sale, or restructuring, your Data may be transferred as part of the assets involved in the transaction. Such transfers will be conducted in compliance with applicable laws, and we will take reasonable steps to protect your Data during the process.

Third Party Tools

Some features of our Service may include links to external websites or the use of third party tools which have additional data collection and privacy details and may have different privacy policies.

1. Third Party Links: Our Services may include links to third-party websites or integrate with third-party tools. This Privacy Policy does not apply to these third-party services. Your interactions with them are governed by their respective privacy policies. We encourage you to review the privacy policies of any third parties before providing them with your information. We are not responsible for the privacy practices of these third parties.

2. Google Classroom Integration: If your organization enables an integration with Google Classroom, We use Google user data in the following ways:

1. Access: We access Google user data such as email addresses and names when you link your Google Classroom or use Single Sign-On (SSO) to log in to our services.
2. Use: We use Google user data to facilitate automatic enrollment, synchronize course rosters, manage user accounts, and integrate with Google Classroom for a seamless educational experience.
3. Storage: Google user data is stored securely in our systems to maintain the continuity of the services provided. We use industry-standard security measures to protect this data.
4. Sharing: We do not share Google user data with third parties except as necessary to provide our services, comply with legal obligations, or with your explicit consent.

Our use of Google user data is limited to the practices disclosed in this privacy policy and conforms to Google’s Limited Use requirements. We do not use this data for any other purposes beyond those necessary to provide and improve our services. Stukent’s use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements

How We Protect Data

The security of your Data is of utmost importance to us. We implement a combination of technical, contractual, administrative, and physical security measures designed to safeguard the Data you provide to us from unauthorized access, disclosure, alteration, and destruction.

Our security practices include:

1. Secure Environment: We use commercially reasonable efforts to store and maintain your Data in secure, controlled environments.
2. Access Controls: We have implemented procedures to limit the dissemination of your Data to only designated staff members who require access to perform their duties and carry out the purposes communicated in this Privacy Policy.
3. Data Encryption: Where appropriate, we use encryption technologies to protect your Data during transmission and at rest.
4. Regular Audits and Updates: We regularly review and update our security practices and technologies to address evolving threats and maintain robust protection.

In the event of a data breach that affects your personal Data, we will take prompt action to investigate the breach and take appropriate measures to mitigate its effects. We will notify you and any relevant regulatory authorities of the breach as required by applicable law. Our notification will include information about the nature of the breach, the types of Data affected, the steps we have taken to address the breach, and recommendations for you to protect yourself. We are committed to transparency and will provide updates as our investigation progresses.

Data Retention

We retain your Data for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. This retention period may extend beyond the termination of your relationship with us if the data is needed to meet legal obligations, prevent fraud or future abuse, or support legitimate business purposes, such as account recovery, compliance, or the analysis of De-Identified Data.

We may retain De-Identified or aggregated data indefinitely to support research, improve services, or develop educational resources. This data is stripped of personally identifiable information and is used in compliance with applicable privacy laws and the terms of this Privacy Policy. All retained data will remain securely stored and governed by the terms outlined in this Privacy Policy.

Your Personal Information Rights

Under applicable data protection, privacy, and other laws, you may have certain rights regarding your Data. You may exercise these rights by contacting us at support@stukent.com or at our toll-free number: (855) 788-5368. 

If you are under the age of 18 or your Data is part of an institution’s use of our Services, such requests should typically be directed to the educational institution administering the service. We will facilitate these requests as directed by the institution, in accordance with our agreements with them.

Your rights may include:

1. Right to Access, Correction, and Deletion: You have the right to request access to your personal Data, as well as to correct, update, or request the deletion of your Data.
2. Right to Object or Restrict Processing: You have the right to object to or request restriction of the processing of your Data. Please be aware that exercising this right may limit or eliminate our ability to provide certain Services to you.
3. Right to Data Portability: You have the right to request a copy of your Data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
4. Right to Opt-Out of Marketing Communications: You have the right to opt-out of receiving marketing communications from us. You can usually exercise this right by clicking the “Unsubscribe” or “Opt-Out” link found in those communications. Please note that email marketing communications are not sent to students under any circumstances. Even if you opt-out of marketing emails, we may still send you essential service-related messages for administrative or other purposes directly relating to your use of the Services, from which you cannot opt-out while continuing to use the Services.
5. Right Regarding Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
6. Right to Lodge a Complaint: You have the right to submit a complaint to a relevant data protection regulatory authority regarding our data processing practices.
7. Additional Rights: Some jurisdictions have different or additional rights, please see our Location Specific Privacy Notices section for details.

This list may not include all of your rights under all applicable laws. If you believe you have additional rights, please contact us.

Please note that if you disable certain functions on your device (e.g., geolocation or push notifications), your ability to use and access the Services may be limited.

We will try to comply with your request(s) as soon as reasonably practicable and at the very least as required under applicable law. Upon receipt of your valid written request, we will provide you with a copy of your information, although in certain limited circumstances we may not be able to make all relevant information available to you (e.g., where that information also pertains to another user). In such cases, we will provide reasons for the denial to you upon request.

Children’s Privacy and Data

We collect personal information from users under the age of 18 on behalf of and with authorization from their educational institution. This collection is done solely for the purpose of providing the educational services to the user through the institution’s use of our platform, as outlined in our agreement with the institution. The types of personal information collected in this context is strictly limited to what is necessary to provide the authorized services and never used for other purposes such as marketing, profiling, or selling to third parties unrelated to our Services.

In this context, the educational institution is responsible for complying with applicable laws regarding parental consent and authorization for the collection and use of children’s data, including the Children’s Online Privacy Protection Act (COPPA) and the Family Educational Rights and Privacy Act (FERPA). Our role is that of a service provider, acting under the direction and authorization of the educational institution. We strictly use this data for delivering the authorized educational services and do not use it for any other purposes.

Parents who wish to exercise their rights regarding their child’s data, such as access, correction, or deletion, should typically contact the educational institution directly. We will cooperate with the educational institution to fulfill parental requests as required by our agreement and applicable laws. We are committed to implementing robust security measures to protect the personal information of users under 18, recognizing the sensitive nature of this data.

International Transfers

As part of providing our Services, all Data we collect, process, and transfer is hosted and processed within the United States. By using our Services, you understand and agree that your Data will be transferred to and stored in the United States. We take appropriate measures to ensure that your Data is protected in accordance with this Privacy Policy and applicable U.S. laws.

Privacy Policy Updates

Stukent may update this Privacy Policy on occasion. We will provide at least 30 days’ prior notice of material changes by posting them here and updating the “Effective Date.” During this notice period, You may review proposed changes and communicate object via support@stukent.com. If You do not agree to the updated terms, Your sole recourse is to stop using our Services before the changes take effect.

How To Contact Us

If you have any questions or concerns, please contact us at support@stukent.com or at our toll-free number: (855) 788-5368.