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Fostering Brand Love: Driving Customer Affinity in the Age of Noise and Automation
Christina Garnett
About this webinar
In this session, we'll discuss how to use the fan flywheel to build a customer experience that drives trust, connection, and affinity throughout the buyer's journey. We'll also cover how to collaborate cross-departmentally for an aligned execution of customer experience and explore how to measure the impact and prove the ROI of brand love.
Meet your presenter
Christina Garnett is a community builder and advocacy strategist at HubSpot, and uses audience intelligence and social listening to determine an audience's needs, behaviors, and more. Her work helps brands better connect with their current customers, potential customers, and fans.
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