Jamie Ward is an associate professor of public relations at Eastern Michigan University. As an avid researcher and writer, she has published and presented content at national and international conferences and business events on topics related to public relations, social media, storytelling, crisis communication, and ethics. Alisa Agozzino, Ph. D., is an Associate Professor of Public Relations at Ohio Northern University. As the PR program head, she has taught over 16 different classes within the major and developed a social media minor for any major on campus. She has received numerous awards for teaching, including the international Pearson Award for Innovation in Teaching with Technology.