Download Your Free "Which Customers Should You Fire?" Infographic

What you will get from this Resource

Dealing with difficult customers is an important principle for Service Marketing students, and this infographic is a great resource to help teach that principle.

Get more time to teach. We've done a lot of the heavy lifting for you, now teach the class the way you've always wanted.

Get supplemental material to fill the gaps in your course. Stukent customer or not, this assignment is free for you to use and customize however you need.

Looking for more Resources to use in your courses?

You can also access the entire “Services and Experience Marketing” courseware and access those resources by clicking the button below. 

Office Closure | Thanksgiving

Please note that our offices will be closed for a Winter Break Wednesday December 24, 2025 through Thursday January 1, 2026.  

During the break Stukent Support will be monitoring incoming emails for urgent requests.  We will resume normal business hours and respond to all emails and voicemails in the order received  beginning Friday, January 2, 2026, at 6:00 AM MT. 

Office Closure | Thanksgiving

Please note that our offices will be closed on Thursday, November 27th, and Friday, November 28th, in observance of Thanksgiving Day.

We will resume normal business hours beginning Saturday November 30th, at 10:00 AM MT.

Office Closure | Labor Day

Please note that our offices will be closed on Monday September 1, 2025  in observance of Labor Day.

We will resume normal business hours and respond to all emails and voicemails beginning Tuesday, September 2nd, at 6:00 AM MT.